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Today Allianz General Insurance, a member of the Allianz Group, one of the world’s leading insurers, signed an agreement in Thailand with Audatex, the leading global provider of data and software to auto claims and collision repair industry.
This agreement, which will introduce Audatex’s intelligent claims estimation platform and latest car owner mobile APP to Allianz’s claims process, is an extension of Allianz’s global partnership with Solera, Audatex’s parent company.
Under the agreement, Allianz’s adjustors will be able to perform a more efficient and accurate car damage assessment with just a few simple steps. Through Audatex’s powerful database and cloud-based platform, Allianz General insurance and its repair partners will streamline vehicle damage assessment, build an automated claims process and shorten claims processing time.
Prashant Grover, COO of Allianz Thailand said,
“Allianz has always been the industry pioneer, adopting new technology to improve operation excellence and user experience. With the help of Solera solutions Allianz’s policy holders will be able to request and process vehicle claims quickly and easily on their smart phones, experiencing a real-time “Smart on-the-go” Claims service. This means a significantly shorter resolution time for motor claims. What used to take weeks will now only take few days. We have always believed in delivering the best service and value for money for our customers.”
Audatex works with over 75% of the world’s general insurance companies. Each year more than 50% of the electronic claims around the world is processed through Audatex platform. “We are honored to be selected as a partner by Allianz Thailand,” said Brian Seldess, Managing Director of Audatex APAC Region.
“Our estimation system and mobile APPs –– will ensure that Allianz can take its estimating efficiency and accuracy to a new level. Audatex & Allianz aims to bring the best industrial practice to the Asia market. We strongly believe that we can bring standardization to the market with our innovative solutions.”
About Allianz General Insurance
Founded in 1997 and headquartered in Bangkok, Allianz General Insurance (AZTH) is part of global financial services leader Allianz Group. Drawing on its strength as the trusted insurance provider with world-class expertise and dedicated services, AZTH serves a diverse range of customers from corporate to retail throughout Bangkok and across 13 branches nationwide.
A hallmark of its service is the absolute commitment to delighting customers with the most comprehensive protection solutions via simple, direct engagement enabled by the latest technology.